Fractional COO

An effective and valued COO works as the trusted right hand of the Founder or CEO, setting the strategic direction and executing the vision effectively while balancing the day to day needs of their people, clients and stakeholders to create a high performing and inclusive environment that delivers sustainable and profitable business outcomes.

Conrad Da Cunha - Trusted Advisor

Partnering with me as your Fractional COO

When you engage me as your fractional chief operations officer, you gain an experienced partner, coach, and mentor that you can tap into on a part-time or ad-hoc basis at a fraction of the cost of traditional C-suite leadership. I bridge the gap between your vision and functional execution, helping to align your strategy and operations for sustainable growth.

With 25 years of experience of strategic thinking, proven leadership, broad business acumen, hands-on problem-solving, and change expertise, I bring valuable insights and operational rigor to help scale your business efficiently. I leverage what I’ve seen work well (and not so well) to avoid costly mistakes and provide valuable guidance tailored to your unique challenges.

Conrad Da Cunha - Thinking Partnership

When a Fractional COO Could Be the Right Solution

Consider partnering with me as your Fractional COO if:

 

  • You need help executing your company’s vision and driving operational excellence
  • You’re in constant firefighting mode, and can’t see how to grow your business
  • You need to grow your business fast to keep the investors happy and need access to an experienced strategic COO with 25 years experience to cut your learning time
  • You’re seeking to reduce risk, unlock growth, or navigate strategic shifts in your business
  • You or your team lack deep operational knowledge or expertise in specific areas.
  • You’ve recently hired a new COO or team and need interim support, guidance, or coaching to complement them
  • Your company is ready to scale but has hit a plateau due to inefficient processes, lack of accountability, or misalignment between goals and execution.
  • You’re bogged down by daily operations and need help to focus on the bigger picture and strategic priorities
  • You plan to hire a full-time COO within the next 6-12 months and need someone to define the role, responsibilities, and required qualifications.

Take the Next Step

If you’re ready to unlock your company’s full potential and drive sustainable growth, schedule a call today. Let’s explore how my Fractional COO services can be tailored to your specific needs and challenges.

Value Add Proposition

 

  • Diverse thinking and experience brings fresh, and unbiased perspective in strategic planning and execution stages
  • Improved operational efficiency and effectiveness through streamlined processes and optimised resource allocation.
  • Enhanced cross-functional alignment and communication, fostering a cohesive, high-performing team.
  • Reduced risk and accelerated growth through data-driven decision-making and strategic guidance.
  • Access to a seasoned mentor and coach who can upskill your existing team and prepare them for future growth.
  • Flexibility and cost-effectiveness, leveraging my expertise without the commitment of a full-time hire.

Key Responsibilities

Fractional COOs can help you streamline daily operations, boost efficiency, and align your entire organisation with your vision.

  • Strategic planning and tactical execution, collaborating closely with CEO and senior stakeholders to create growth plans and drive execution
  • Trusted sounding board and decision making capability
  • Operational efficiency
  • People strategy and development
  • Team dynamics & conflict resolution
  • Financial management and budgeting
  • Risk management ; predicting and mitigating non-financial risks
  • Recruit and onboard talent

My Typical Fractional COO Process

 

  • We have a 2 hour discovery session
  • Define and agree what success looks like in the role
  • Meet key stakeholders
  • Align and clarify vision, strategy and objectives
  • Identify and audit risks and issues
  • Identify quick wins through insights
  • Optimise and Operationalise
  • Design future change initiatives

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My Packages

 

  • On retainer: get operational help on a consistent but part-time basis. A fixed fee is agreed upon and paid in advance monthly for ongoing fractional COO services and support. Often used for longer term partnerships or when searching for a permanent COO
  • Project Based: get one-off strategic help with specific problems your business is facing. Fee involves a predetermined amount agreed to deliver a specific and defined outcome. Suits a well defined project with clear objectives
  • Hourly Fee: Charged for total hours dedicated to your business. Ideal for specific advice or varying time requirements

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What Clients Say

“Conrad was a  trusted advisor to me in his role as COO for Group Treasury and a key member of the leadership team. He brought a  coherent strategic vision and operational expertise to drive significant improvement and transformation to a complex function. Conrad’s leadership shines in developing high-performing teams and nurturing an inclusive culture. He is always prepared to help mentor and support and brings a passion and an energy to the workplace. He actively seeks to make a difference to others through challenging the status quo constructively and tackling sensitive topics with authenticity and integrity.”

Richard Stewart – Group Treasurer, Deutsche Bank

“People are drawn to Conrad for his collaborative approach and blend of real world expertise in Leadership and Strategic change.”

Olivier Moreau, Managing Director, Deutsche Bank

“I worked with Conrad for over 10 years and have always been impressed by his ability to set a vision, bring together those around him and get the team to execute. He prioritises people and by helping them each be their best gets the best outcomes for his organisation. I’ve seen Conrad help the most senior leaders in a bank shape and refine their strategy creating more powerful organisations, driving revenue, control and profitability. I can’t recommend Conrad highly enough”

Paul Hinds, Commercial Bank Treasurer and Head of Financial Resource Management, HSBC

“Conrad is a talented and inspiring leader with a wide ranging series of COO, strategy and transformation management successes under his belt. He is an excellent people leader who understands the importance of being able to put himself in other people’s shoes – and does it. Extremely self aware and a role model DEI leader. A real team player”

Michael Morley, Non-executive Director – International Financial Services and Luxury Brands

“The best way to predict the future is to create it.”
Peter Drucker